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  • CUSTOMER SATISFACTION SURVEY
  • Home
  • About Us
    • History
    • People
    • Quality Policy
    • ISO 17025 accreditation info
  • Products
    • Foils >
      • Single Layer
      • Dual Layer
      • 3 & 4 Layer Foils
      • alloy
    • Plated >
      • Single Layer
      • Dual Layer
      • Alloy
    • Bulk >
      • Alloy
      • Infinites and Bases
      • Pressed Pellets
    • RoHS
    • Custom
    • Hand Held XRF >
      • Single Layers
      • Alloy Layer
      • Infin and Bases
      • Bulk Alloys
      • Jewelry Alloy
    • MicroResistance
    • Jewelry Alloys
    • Gauging Sheets
    • Comp Pellets LI2B4O7
  • Services
    • Re-certification
    • Metrology
    • Consulting
  • OEM's
  • Ordering
    • How To Order
    • Shipping and Handling
    • Terms and Conditions
  • Info
    • Product Info >
      • Mounting and Packaging
      • Standard Nomenclature
      • Ordering Standards
      • Types of XRF Thickness Standards Offered
      • Choosing the thicknesses of the standards you need
      • Choosing Foils standards or Hard plated standards
      • Advantages of Hard plated standards
      • Advantages of Foil standards
      • Proper Handling & care of Calmetrics Standards
      • Care of Microresistance Standards
    • Form Info
    • FAQ
    • Useful Links
  • Contact Us
  • CUSTOMER SATISFACTION SURVEY

Terms and Conditions of Sale

1. Entire Agreement:
All sales of products (the “Products”) by Calmetrics Inc. (“Calmetrics Inc.”) to a Buyer (“Buyer”) are subject to the following terms and conditions (“Terms”). The related sales invoice, order acknowledgement, drawings and specifications expressly agreed to in writing by Calmetrics Inc. and these Terms and Conditions of Sale constitute the entire contract between Calmetrics Inc. and Buyer as noted on Order Acknowledgement. NO ADDITIONAL OR ALTERNATE TERMS AND CONDITIONS THAT MAY BE PRINTED ON A BUYER’S PURCHASE ORDER OR OTHERWISE, WILL BE APPLICABLE, unless Calmetrics, Inc. reviews and agrees to such terms and conditions in writing. Written correspondence includes electronic methods.

2. Orders, Deliveries, Term & Title:
2.1. All purchase orders are subject to written acceptance by Calmetrics Inc.

2.2. Delivery schedules are tentative and are based upon the best information available at the time of order acceptance or quotation. All reasonable steps will be taken to try to meet delivery schedules.

2.3 Products will be shipped per Buyer’s designated carrier.  Shipping charges, customs and duties are the responsibility of the Buyer.  Our terms of sale are Ex-works.  Title to and risk of loss of the Products will pass to Buyer upon delivery of possession of the Products by Seller to the Buyer’s designated carrier.

2.4. Any claim regarding the quality or condition or quantity of the Products must be made to Calmetrics Inc. within 14 (fourteen) days of receipt of the Products. Failure to make a claim within this period will constitute a waiver of said claim.

2.5. In the event of Buyer canceling an order, Calmetrics Inc. reserves the right to charge Buyer for all costs incurred by Calmetrics Inc. up to the time of cancellation.

2.6. Depending on material availability and production schedules, Calmetrics Inc. may offer expedited services.   Expedited orders would be surcharged 30% of the Unit Price for standard.  Expedited orders would ship one week or sooner after Order Acknowledgement is issued.  Expedite charges DO NOT including shipping, handling, custom or duty charges.

3. Prices and Quotations
3.1. Unless otherwise stated, price quotations are fixed for a period of 30 (thirty) days. 

3.2. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. Any such changes will not affect those orders which have been accepted and scheduled for delivery. 

3.3. Prices are not binding unless and until these have been confirmed and the order acknowledged in writing by Calmetrics Inc.

4. Payment
4.1. All orders are invoiced upon shipment.  

4.2. UNLESS OTHERWISE AGREED IN WRITING AT THE TIME THE ORDER IS PLACED, OUR STANDARD TERMS OF PAYMENT ARE 60 (SIXTY) DAYS FROM THE DATE OF THE INVOICE.

4.3. Calmetrics Inc. accepts payment of invoices by wire transfer, credit card, debit card, or check.

4.4. Unless otherwise agreed in writing, Buyer shall pay all sales, use, excise, customs or duties and similar taxes. In lieu of certain taxes, Buyer may provide Calmetrics Inc. with a tax exemption certificate acceptable to the taxation authorities. Buyer agrees to reimburse Calmetrics Inc. for any amounts which may be incurred on behalf of the Buyer.

4.5. If Products are to be delivered by installments, as partial shipments or against a schedule, Calmetrics Inc. shall be entitled to provide an invoice for each delivery as and when made. Payment for all delivered installments shall be due within 60 (sixty) days from the date of the invoice. Failure by the Buyer to pay an invoice for an installment by the due date for whatever reason shall entitle Calmetrics Inc. to suspend deliveries until the invoice is paid in full.

4.6. Calmetrics Inc. reserves the right to charge interest on invoices not paid by the due date at the rate of 2% (two percent) per month or at the maximum lesser rate permitted by law. If collection of the amount by an attorney becomes necessary, Calmetrics Inc. reserves the right to charge reasonable attorney’s fees in addition to any other payments which may be granted. 

5. Return Policy
5.1. Some Products are not returnable to Calmetrics Inc. due to their nature. These include, but are not limited to, powders, custom made items and damaged items (unless damaged in transit). 

5.2. If it is necessary to return a product, please contact Calmetrics Inc. to obtain a “Return Material Authorization” (RMA). Requests must be made within 14 (fourteen) days of receipt of the products. Products must not be returned without a RMA. 

5.3. Calmetrics Inc. reserves the right to either credit at the purchase price the value of the returned Products or replace with new. If a credit is made and depending upon the situation, deductions may be made for handling, inspection and administration. If Product is returned for restocking, a minimum restocking fee of 25% (twenty-five percent) of the original invoice value will be charged. 

5.4 Calmetrics Inc. agrees to replace, at its expense, any delivered items which have been deemed to be defective on the basis of demonstrably improper measurement(s) and/or defective material(s) as the result of material defect or defects due to workmanship and/or packaging.  However, given the fragile nature of many Calmetrics Inc. products, especially thin metal foils, Calmetrics Inc. reserves the right to inspect the returned item(s) to determine if the failure was caused by defective material / workmanship / packaging or by improper handling by the Buyer.  In the latter case, Calmetrics reserves the right to decline any request for warranty replacement.  

6. Limitation of Liability

Buyer’s exclusive remedy for any cause or claim whatsoever including but not limited to alleged breach of warranty, product liability, negligence, or otherwise, shall be for money damages in an amount not to exceed the purchase price paid by the buyer for the product in respect to which the claim is made. In no event shall Calmetrics Inc. be liable for special, incidental or consequential damages whether buyer’s claim in contract, negligence, strict liability or otherwise. In consideration of the sale of the product to the buyer, the buyer agrees to indemnify and hold Calmetrics Inc. harmless for all claims, expenses, losses and liability of any nature whatsoever arising out of buyer’s handling and/or use of product, whether alone or in combination with any other substance or material.

7. Limited Warranty
The information provided by Calmetrics Inc. has been obtained from reliable and dependable sources and is correct to the best of our knowledge. However, we cannot guarantee it as such. We make no representations or warranty of any kind, express or implied, as to merchantability, fitness for a particular purpose or any other matter with respect to our products whether used alone or in combination with any other substances or materials.

8. Uses and Patents
8.1. If the Buyer supplies the design and/or specification of the Products, Buyer represents and warrants that: 

8.1.1. It has all intellectual property rights necessary and appropriate for the intended use of all designs, materials, parts and components which may be supplied to Calmetrics Inc.

8.1.2. It has conducted such testing as felt necessary and prudent to ensure that the Products to be produced by Calmetrics Inc. from the design, plan and specifications supplied by the Buyer will meet their intended requirements and purpose.

8.2.  Buyer agrees to indemnify, defend and hold Calmetrics Inc. and its officers, directors, employees and the like harmless from and against any and all liability for costs or damages made against Calmetrics Inc. for infringement of any intellectual property rights, including patents, associated with the Products which have been produced to the designs or specifications supplied by the Buyer.

9. Force Majeure
9.1. Calmetrics Inc. shall not be liable for any delays in performing contractual obligations due in whole or in part to any contingency beyond its reasonable control, including governmental laws, ordinances, rules or regulations, or acts of God, labor disputes, strikes, accidents, fires, terrorism, war, floods or sabotage or any other events, occurrences or conditions beyond the control of Calmetrics Inc. 

9.2. If the Buyer fails to take delivery of the Products due to reasons beyond the control of Calmetrics Inc., Buyer shall pay the invoiced price for the Products in line with the usual terms. 

10. Cancellation
This Agreement or any clause in the Agreement may not be changed without the written consent of Calmetrics Inc.. Such consent will not be given unless the Buyer agrees to pay all costs and expenses as determined by Calmetrics Inc.

11. Assignment
Buyer may not assign its orders or any contract in which these Terms are incorporated or to which the Terms are attached or made part of, or any right or interest, without the prior written consent of Calmetrics Inc.

12. Severability
If any provision contained in these Terms is held by final judgment of a court of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be severed from the remainder of the Terms and this action shall not affect the validity and enforceability of the balance of this Agreement.
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Contact Us

Calmetrics Inc.
1340-6 Lincoln Avenue
Holbrook, New York, USA 11741-2255

Tel 1: 631.580.2522
Tel 2: 631.750.5855
Fax: 631.580.2799
Email: info@calmetricsinc.com
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